Privacy Policy

1. Introduction

Ashmaig Auto Rentals ("we," "us," or "our") operates the website ashmaig.com and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our vehicle rental services.

2. Information We Collect

Personal Information

We may collect the following personal information when you apply for a rental, make a booking, or contact us:

• Full name, email address, and phone number
• Date of birth and physical address
• Driver's license number, state, and expiration date
• Vehicle insurance policy details
• Rideshare platform profile information and earnings screenshots
• Payment and billing information
• Photographs (selfies, license images)

Background Check & Screening Data via Checkr

As part of the driver approval process, we use Checkr Inc. ("Checkr") to conduct identity verification, background checks, and motor vehicle record (MVR) checks on applicants.

By submitting a rental application, you authorize us to obtain this information through Checkr. The results are used solely to determine driver eligibility and ensure the safety of our fleet and community.

Your use of Checkr's services is subject to Checkr's Privacy Policy, available at https://checkr.com/privacy-policy.

Information obtained through Checkr may include:

• Identity verification results
• Criminal background check results
• Motor vehicle record (MVR) and driving history
• Sex offender registry checks

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address, browser type, and operating system
• Pages visited, time spent, and referring URLs
• Device identifiers and usage patterns

3. How We Use Your Information

We use the information we collect to:

• Process rental applications and bookings
• Verify your identity and driving record
• Manage vehicle insurance verification
• Process payments and manage billing
• Track and categorize business expenses for fleet management
• Communicate with you about your rental, including status updates and agreements
• Comply with legal obligations and enforce our rental agreements
• Improve our services, website, and customer experience
• Detect and prevent fraud or unauthorized activity

4. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our business, including Checkr (background checks & screening), Stripe (payment processing), DocuSeal (agreement signing), and identity verification services.
• Insurance Providers: To verify or procure vehicle insurance coverage.
• Legal Compliance: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Background check data obtained through Checkr is retained in accordance with applicable law and Checkr's data retention policies.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Request deletion of background check data, subject to legal retention requirements
• Request a copy of the personal data we hold about you
• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to remove that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this page periodically for any changes.

11. Related Policies

For details on our driver safety standards, hands-free operation requirements, and distracted driving protocol, see our Safety Policies & Distracted Driving Protocol.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@ashmaig.com
• Phone: (623) 777-2376
• Website: ashmaig.com